Significant Online Outage Hits Many Websites and Apps

An extensive online outage has disrupted dozens websites and mobile apps globally, and users experiencing troubles accessing the internet following issues at the online infrastructure service.

The disrupted platforms comprise the social media app Snapchat, Roblox, Signal, and Duolingo, in addition to multiple Amazon-operated operations like its key e-commerce website and the Ring doorbell home security firm.

Across the United Kingdom, Lloyds bank was impacted as well as its branches Halifax and Bank of Scotland, and further notifications of problems using the HMRC online portal on the start of the week. Additionally in Britain, several Ring users used networks to state their doorbells were not working.

Just within Britain, reports of issues on individual apps reached the tens of thousands for each platform.

The company stated that the outage began in the Atlantic coast of the US at the cloud division, a section that offers vital internet backbone for many businesses, who lease resources on AWS infrastructure. Amazon Web Services is the most extensive online services system.

Just after the start of the day (PDT) in the US (8am BST), officials reported “higher failure rates and slowdowns” for the cloud services in a area on the Atlantic seaboard of the US. The cascading impact seemed to hit platforms around the world, and the problem monitoring service reporting outages with the same sites in multiple continents.

The outage tracker Thousand Eyes, a tool that reports on web disruptions, additionally noted a surge in outages on that morning, including several cases found in the state of Virginia, the region of Amazon’s US-East-1 region where officials confirmed the problems began.